Class Action Suit Says Quicken Loans Recorded Website Visitor Keystrokes To Exploit Visitors

The lawsuit was filed Friday, December 1, in a Newark, New Jersey federal court. It alleges that Quicken Loans and NaviStone violated Title I of the Electronic Communications Privacy Act of 1986, colloquially known as the “Wiretap Act.”

The suit states:

On several occasions within the past six months, [the plaintiff] visited Quickenloans.com, but has never procured financial services from Quicken as a result of these visits. During each of the plaintiff’s visits Quicken wiretapped his electronic communications with the website, disclosed the intercepted data to NaviStone in real time, and used the intercepted data to attempt to learn his identity, postal address, and other [personally identifiable information].

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